Contact Us

Contact Us

For Students, Alumni, And Parents

Do you have questions about a student loan you are repaying or are about to begin repaying?

Counseling Services
866.493.5563
specialist@asa.org

Mon – Thu: 8:00 a.m. – 8:00 p.m. ET
Fri: 8:00 a.m. – 5:00 p.m. ET

Have you fallen behind on your student loan payments, or are you experiencing financial difficulties?

Counseling Services
800.343.8883
specialist@asa.org

Mon – Thu: 8:00 a.m. – 8:00 p.m. ET
Fri: 8:00 a.m. – 5:00 p.m. ET

Have you received a Notice of Default?

Agency Relations
800.343.2120
information@asa.org

Mon – Fri: 8:00 a.m. – 5:00 PM ET

Can’t find what you’re looking for or have other questions?

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Additional Contact Information

For FFELP Lenders And Servicers
lenderrelations@asa.org

For Guidance Counselors And College Access Advocates
CPCOutreach@asa.org

For General Questions And Comments Regarding This Website
webmaster@asa.org

For All Other Inquiries
800.999.9080
information@asa.org

Mailing Address
100 Cambridge Street
Suite 1600
Boston, MA 02114