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Meet the board of directors and management team at ASA.
Jean Eddy was named President and CEO of American Student Assistance® (ASA) in July 2017 after serving in an interim capacity since November 2016. She has been an integral part of ASA® for 20 years in her role as a Board Director. Jean is responsible for working with the Board and the senior management team to develop and drive the overall strategic direction of the organization in fulfillment of ASA’s mission. She provides leadership and oversight for ASA as it evaluates and implements new initiatives to help kids know themselves, know their options, and make good choices about their education and career journey.
In April 2018, Jean was appointed to Governor Charlie Baker’s Commission on Digital Innovation and Lifelong Learning. The 20-member Commission is comprised of business and education leaders who advise the Governor and Lieutenant Governor on issues relating to the future of higher education, workforce development and employability in light of the changing nature of technology and work in Massachusetts.
Jean has more than 25 years of experience creating and leading education organizations that promote successful operational efficiencies. She is known for building student-focused infrastructures at higher education institutions, and she is an outstanding communicator with internal and external audiences.
Most recently, Jean served as the Chief Operating Officer at the Rhode Island School of Design (RISD). During her tenure she provided leadership, vision, and focus for the operations areas of the College, as well as all student and enrollment areas. Administrative footprint was reduced as effectiveness of systems increased, resulting in significant budget savings. Under Jean’s leadership a Campus Master Plan was completed and executed.
Prior to RISD, Jean’s career encompassed roles in academic affairs, finance and administration, and student affairs and enrollment. As Brandeis University’s first Senior Vice President for Students and Enrollment, she had oversight of all departments outside of the classroom, working with groups across campus to increase student applications and quality measures while creating support systems that improved retention rates. As a senior leader, Jean partnered with the CFO and Provost to implement a Campus Master Plan, oversee an accreditation process, and create and execute a strategic plan.
Jean also served in multiple roles in the financial services and enrollment areas during a 12-year tenure at Northeastern University. She introduced a data-driven approach to increase the quality, diversity, and selectivity measures for admission, establishing Northeastern University’s national reach as a leader in practicum-based education. She is credited as being one of the senior leaders who changed the profile of the University from a regional commuter school to a top 100 national university.
Nationally, Jean is a recognized speaker and expert on creating and optimizing solutions that impact net tuition revenue focusing on recruitment and retention issues. She has held memberships on the College Board, NASFAA, EASFAA, NACAC, and AICAD and has served as a trustee for the Providence Foundation and The Rhode Island Public Expenditure Council. Jean served as president for both the Rhode Island Association of Student Financial Aid Administrators and the Massachusetts Association of Student Financial Aid Administrators. She holds a bachelor’s degree from Roger Williams University and a master’s degree from Johnson & Wales University.