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Having a loan default can seem scary, especially considering the consequences. Knowing how you reached this point is important. So is knowing what to do about it. Click below to learn more and start making a plan.
American Student Assistance® (ASA) may own your loan if it has defaulted. Our role is to help you reverse default’s negative effects—and to remind you that you can recover from default.
We know default can be overwhelming. Rely on us for accurate, timely, and credible information and support.
In our role as guarantor, ASA holds a number of defaulted FFELP loans, and assigns collection agencies to collect on them. If this has happened with your loan, you should pay the collection agency directly. If you are not sure who that is, you can call us at 800.343.2120 to ask. If you are not sure whether ASA holds your loan, check at nslds.ed.gov.