Students & Alumni

Student Loan Resources

Students & Alumni

Student Loan Resources

Managing Default

Having a loan default can seem scary, especially considering the consequences. Knowing how you reached this point is important. So is knowing what to do about it. Click below to learn more and start making a plan.

Understanding Delinquency & Default
Managing Student Loan Default
Recovering From Student Loan Default
15% Loan Rehabilitation Calculator

ASA’s Role In Your Loan

American Student Assistance® (ASA) may own your loan if it has defaulted. Our role is to help you reverse default’s negative effects—and to remind you that you can recover from default.

We know default can be overwhelming. Rely on us for accurate, timely, and credible information and support.

  • From application through repayment, you and your family can expect neutral, honest federal student loan solutions from ASA®.
  • As a nonprofit working with the U.S. Department of Education, our focus is not on selling you anything.
  • Our focus is on your financial wellness, and it always will be.
  • If your loan has defaulted—or if you are worried that it might—contact us. No matter your situation, we can customize a solution for you.

If ASA Holds Your Loan

In our role as guarantor, ASA holds a number of defaulted FFELP loans, and assigns collection agencies to collect on them. If this has happened with your loan, you should pay the collection agency directly. If you are not sure who that is, you can call us at 800.343.2120 to ask. If you are not sure whether ASA holds your loan, check at nslds.ed.gov.

Let's Work Together

Contact us for help with your loans.    Or, learn how ASA® can help your institution.

Let's Work Together

Visit our Contact page if you need help with your loans. If you’d like to learn how ASA® can work with your institution, fill out the form below and a representative will contact you.

Please enter a valid email address.
Thanks!

We’ll be in contact shortly.