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Website Privacy Policy

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This page describes how American Student Assistance^® (ASA) handles information that we may obtain when you visit our website. The information we receive depends on what you do when you visit our website. Any personally identifying information you provide is voluntary and is used to fulfill a request you make.

Browsing

This website does not collect personally identifiable information from your computer when you browse this site. This means that unless you provide us with personally identifiable information, voluntarily and knowingly, we will not know your name, your e-mail address, or any other personally identifiable information about you.

We do automatically collect and store the following:

• The name of the domain and host from which you access the Internet (for example, aol.com, bostoncollege.edu).
• The Internet protocol (IP) address of the computer you are using.
• The browser software you use and your operating system.
• The date and time you access our sites.
• The Internet address of the site from which you linked directly to our site.

We use this information only as anonymous aggregate data to determine the number of visitors to different sections of our site, to ensure the site is working properly, and to help us make our site more useful. We do not use it to track or record information about individuals.

Cookies

Our website uses "cookie" technology. Cookies are strings of text that a website stores on a user’s computer. Session cookies enable a website to keep track of a user's activity within the website—but only for the duration of each visiting session. Persistent cookies are retained from one session to the next. Persistent cookies are set with an expiration date, after which the cookie is erased.

As stated above, each session cookie expires at the end of each session, unless chosen to be saved by the user as a persistent cookie through the use of a “remember me” check box.

Information Collected When You Request a Service

When you request a service or feature that is offered on this website—such as Ask American Student Assistance, training registration, or form requests—we collect only the information necessary to provide that service. That information may include your e-mail address, first and last name, and password. Your title, name of your organization, organization address, and phone number may also be collected if you provide it.

Information Sharing

The information that you provide us in connection with the services you request is not shared with anyone else except as permitted by law. It is not sold to third parties for any purpose.

Links

This site provides links to resources that you might find useful. These sites operate under different privacy policies. You must review the various privacy policies at linked sites. We have no control over the information that you might submit to them.

Children’s Online Privacy Protection Act

This site is aimed at college-aged individuals and/or their parents. It is not intended to obtain information from children under 13 years of age. If we learn that we have collected information from a child under 13, we will promptly take reasonable steps to delete the information.

Our Commitment to Data Security

We take strict security precautions to protect your confidential information, and access is granted only to properly trained and authorized employees.

We use industry-standard security measures to protect the transmission of your personal information to and from our site, such as using SSL (Secure Sockets Layer) to encrypt such personal information. Once we receive your transmission, we use industry-standard measures to ensure its security on our systems is in accordance with our posted policies.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Although we strive to protect your personal information, ASA^® cannot ensure or warrant the security of any information transmitted to or from our site. You are solely responsible for maintaining the secrecy of your passwords and/or any account information

E-mail that you send us is not necessarily secure against interception and should not include sensitive information like your Social Security number. Contact us by mail at 100 Cambridge Street, Suite 1600, Boston, MA 02114 or by telephone at 800.999.9080.

Changing Information/Preventing Cookie Placement

Please contact us promptly by e-mail (webmaster@asa.org), phone (800.999.9080), or U.S. mail (100 Cambridge Street, Suite 1600, Boston, MA 02114) if you would like to correct or remove any of your information or if you would like to be removed from one of our services or features you requested. If you would like to disable cookie placement, please use the help feature on your Internet browser.

Privacy Statement Changes

ASA may alter this website privacy policy in the future. This policy should be reviewed periodically. All changes will be posted here.