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Lender and Servicer Relations
800.999.9080
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Please note: All times Eastern.
Lenders and Servicers
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As a lender or servicer, you help students successfully complete their higher education financing and, ultimately, achieve their future goals. At American Student Assistance® (ASA), we share this mission.
We provide our lender and servicer clients with a knowledgeable, dedicated, and responsive team of professionals. This team’s services allow our clients to:
- Manage loan activity effectively with our online tool ASA Direct® and our other products and services.
- Get the professional development they require with our Training and Professional Services team.
Origination and Repayment Dedication
ASA® is dedicated to student loan borrowers’ success—from origination through repayment.
- Loan origination and disbursement support. Find all the information you need about origination deadlines for the Federal Family Education Loan Program (FFELP).
- Repayment assistance. ASA is a dedicated resource for your borrowers throughout the lives of their loans. We proactively communicate with them before they get into financial trouble. By helping borrowers keep up with their loan payments and keeping default rates low, ASA positively affects everyone’s bottom line with our innovative borrower outreach efforts.
