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American Student Assistance
Home | Forms | Calculators | Articles and Tips | Glossary | FAQ | Education Professionals
  • Student Loan Basics
    • Introduction to Financial Aid
    • Understanding Student Loans
  • Successful Repayment
    • Rights and Responsibilities
    • Repayment Schedules and Options
    • Ensuring Financial Wellness
    • Calculators
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  • Repayment Challenges
    • Delinquency Consequences
    • Delinquency Timeline
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    • Who Is Contacting Me?
    • Deferment and Forbearance
  • Managing Default
    • ASA’s Role in Your Loan
    • Default Consequences
    • Recovering From Default
    • Loan Dispute and Discharge

American Student Assistance is a nonprofit you can rely on for neutral, honest federal student loan solutions.

Student Loan Basics

  • Introduction to Financial Aid
    • Types of Financial Aid
    • Financial Aid Timeline
    • Applying for Financial Aid
    • Understanding Your Financial Aid Award
    • Financial Aid Resources
  • Understanding Student Loans
    • Types of Student Loans
    • ASA Direct
    • Key Industry Players
    • Loan Purchase Commitment Program
    • Be a Wise Borrower
    • Military Borrowers
    • Overseas Students
    • Medical and Legal Students
    • Parents of Student Borrowers
    • Financial Aid Resources
    • Interest Rates

Contact Us

ASA Direct Support

asadirect@asa.org

Mon – Fri: 8:30 a.m. – 5:00 p.m.

Please note: All times Eastern.

ASA Direct

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Alert

ASA Direct® for borrowers is no longer available. If you need information about your federal student loans, please visit the National Student Loan Data System.

For further assistance, please call us at 800.999.9080 and select option 4.

Posted on February 3, 2012, at 11:44 a.m.

Resources

Ask ASA Direct

Student Loan Glossary

Debt/Salary Wizard

National Student Loan Data System


Forms

Free Application for Federal Student Aid

In-School Deferment Request for FFELP


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