About Us


About Us


Competitive Benefits

American Student Assistance is an equal-opportunity employer that values our associates’ commitment to our organization. To show our appreciation, we provide a variety of benefits that enrich associates’ professional and personal lives.

Financial Rewards

  • A competitive salary in addition to retirement benefits and commuting subsidy
  • 3 forms of retirement savings:
    • 403(b) Retirement Savings Plan
    • 401(a) Retirement Incentive Plan
    • Pension Plan
  • A commuter check for public commuting expenses or a monthly benefit equal to the cost of an MBTA bus pass, subway pass, or LinkPass

Education Rewards

At ASA, we deeply believe in the value of education. We help associates finance their education in two ways:

Tuition reimbursement program

American Student Assistance may reimburse undergraduate, graduate, and certificate program courses with up to $5,250 per calendar year.

Student loan reimbursement program

American Student Assistance helps associates repay their federal, private and Parent Plus education loans—up to $2,400 per calendar year.

Health and Well-Being

We offer 2 comprehensive Blue Cross Blue Shield medical plans for New England residents, as well as a plan for out-of-state employees. For full-time regular associates, we subsidize 75% of the cost of HMO Blue and an equal dollar subsidy for the other two plans.

These plans offer:

  • Vision care and discounts on eyewear
  • Fitness programs, fitness equipment, and weight loss programs
  • A medical opt-out plan if you have other coverage

American Student Assistance also offers:

  • Dental coverage
  • Term life insurance in the amount of two times your annual base salary
  • Accidental death and dismemberment coverage
  • Voluntary term life insurance for you and your dependents
  • Short- and long-term disability insurance
  • Flexible spending accounts
  • Pet insurance
  • ID protection coverage
  • Legal shield
  • Volunteer time off program

We have no pre-existing condition clauses in our contracts, and coverage begins on the first of the month following your date of hire.

Work-Life Balance

American Student Assistance actively encourages associates to evaluate their relationship to their jobs and find a healthy balance.

Paid time off:

  • All full-time regular associates are allowed 5 personal days and 8 sick days per calendar year
  • Associates also enjoy 9 paid holidays per year
  • Depending on your position, you may be eligible for 2–4 weeks of vacation and for vacation time accrual
  • Other types of paid time off include jury duty, bereavement, and 2 weeks of company-paid maternity/paternity leave

Employee Assistance Program (EAP)

American Student Assistance provides an EAP for employees and their families through HealthAdvocate. HealthAdvocate can help find solutions to a wide range of personal and professional challenges.

Sometimes it’s the little things that matter most to our associates. Our fringe benefits include:

  • Casual attire
  • Phone rooms
  • Discount movie tickets and retail merchandise
  • Halloween Boo Bags (buying these small bags of candy provides associates with a chance to make a coworker smile, and all proceeds benefit UNICEF)
  • Red Sox ticket giveaways throughout the baseball season

Located at 100 Cambridge Street in the heart of Boston, American Student Assistance is just minutes from Faneuil Hall, Downtown Crossing, and Beacon Hill. Our office is within walking distance of bus, subway, and commuter rail stations.

Next: Diversity

Diversity Matters Here

As a mission-driven, public-purpose organization, American Student Assistance’s greatest strategic asset is its people. Our future success is dependent on our continued ability to attract and retain a diverse workforce that has the ability to recognize and leverage our individual and collective strengths. We achieve our mission by aligning our business goals with our diversity goals, and by:

  • Promoting from within
  • Offering development and leadership opportunities
  • Expanding formal and informal diversity awareness training opportunities
  • Working with diversity and community-based organizations
  • Seeking business relationships with minority- and women-owned business enterprise (MWBE) suppliers and/or those vendors who do
  • Expanding our college access and support activities in underserved communities in Boston and the surrounding marketplace
  • Conducting multicultural and minority based research relating to student and borrower needs and services
  • Including diversity as a performance measure and as a criteria for decisions regarding performance for the senior management team

If you have any questions, comments, or ideas regarding diversity or other ways we can distinguish American Student Assistance as a choice employer, feel free to contact Alan Braverman, Director of Human Resources.

Next: Awards

Awards and Recognition

American Student Assistance® has been named as one of The Boston Globe’s “Top Places to Work” for 8 consecutive years, a special designation based on employee opinions about:

  • Company leadership
  • Compensation and training
  • Diversity/inclusion
  • Career development
  • Family-friendly flexibility
  • Values and ethics

In addition, Boston Business Journal named American Student Assistance one of the “Best Places to Work” in both 2008 and 2009. As one associate said in response to that survey, “This company is by far the best place I have ever worked! I thoroughly enjoy my job!”

Other Awards

  • American Student Assistance has also been honored twice by the U.S. Department of Defense for our support of employees serving in the military, receiving both the Above and Beyond Award and the Patriot Award.
  • American Student Assistance was named one of the “50 Most Engaged Workplaces in the United States” by I Love Rewards, the leader in employee rewards and recognition solutions.
  • PR News honored American Student Assistance for its Branding and Employee and Internal Communications surrounding the organization’s efforts to engage and train employees on its new educational program for college students and alumni.
Next: Openings

Current Openings

Interested in joining our team?

We’re always interested in smart, motivated people. Click below to explore our current job opportunities.

Browse Open Positions

Let's Work Together

Contact us for help with your loans.    Or, learn how ASA® can help your institution.

Let's Work Together

Visit our Contact page if you need help with your loans. If you’d like to learn how ASA® can work with your institution, fill out the form below and a representative will contact you.

Please enter a valid email address.

We’ll be in contact shortly.