For the past 60 years, American Student Assistance has researched best practices for educating student loan borrowers on how to successfully manage their debt. We’ve identified the critical decision points during the life of the loan when borrowers need to take action (e.g., starting repayment, missing payments), at each stage reaching out with communications to keep borrowers on track. We’ve helped avert more than $120 million in loan defaults, saving taxpayer dollars and achieving delinquency and default rates lower than the national average.
The following is a list of our chief milestones:
American Student Assistance—at the time known as the Massachusetts Higher Education Assistance Corporation (MHEAC)—became a guarantor in the federal student loan program, helping students to fulfill their dreams of achieving a higher education.
In the 1980s, American Student Assistance developed deeper relationships with the higher education community, and began to offer educational programs around early awareness and debt management for college students.
In 1990, the U.S. Department of Education designated MHEAC as the guarantee agency for Washington, D.C., and in 1992, our DBA name was changed to American Student Assistance.
Throughout the ‘90s and 2000s, American Student Assistance continued its role as a federal student loan guarantor. Our cutting-edge technologies helped streamline loan origination and processing, and we embarked on a new VFA to deliver proactive outreach and communications to borrowers at risk of delinquency and default.
Between 2001 and 2008, American Student Assistance helped borrowers avert over $120 million of loan defaults, increasing the number of loans in good standing in our portfolio—and consistently achieving delinquency and default rates lower than the national average.
Our history of proactive borrower assistance inspired us to create Salt®—a free educational program that provides ways for every student who wants a college degree to get it in a financially responsible way. Salt’s neutral advice, practical information, and interactive lessons help students gain money knowledge for college and beyond, keeping them on the path to success.