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Borrower Counseling Group
866.493.5563
617.728.4200, ext. 5009
Mon - Thu: 8:00 a.m. - 10:00 p.m.
Fri: 8:00 a.m. - 5:00 p.m.
Please note: All times Eastern.
Where Do I Send My Completed Deferment Form?
Dear American Student Assistance:
I have printed and filled out my request for economic hardship deferment…now where do I send it?
Thanks,
Jennifer
Dear Jennifer:
Once your economic hardship deferment is complete, you need to fax it and any corresponding paperwork to whomever has your student loans. Once received, it will likely take them approximately 1 week to process it. Try calling them the day after you fax it to ensure they’ve received it, and again a week later to confirm your status.
Regards,
Loan Repayment
Graduating from college comes with new responsibilities. Repaying your student loan is one of them. Avoid any pitfalls along the way by learning how to successfully repay your loans.
