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Loan Information Center
800.999.9080
617.728.4200, option 4
Mon – Fri: 8:30 a.m. – 5:00 p.m.
Please note: All times Eastern.
Ask American Student Assistance Archive
Applying for Financial Aid Questions
How High Does My Credit Score Have to Be to Borrow Federal Loans?
Too Early for Financial Aid Application?
What Should I Do if I Miss the FAFSA Deadline?
Can I Use Loan Money for Living Expenses?
Do I Need to Include Parents' Information on the FAFSA?
Should I Pay for Financial Aid Assistance?
Does Being a Self-Employed Parent Affect Child's Loan Eligibility?
Do I Need to Include a Stepparent's Income on the FAFSA?
Is There Financial Aid for Young Parents?
FFELP-Related Questions
Can I Consolidate While in Graduate School?
Can I Consolidate Undergraduate and Graduate Loans Together?
Can I Change My Payment to a Percentage of My Income?
What Is the Difference Between Federal and Private Loans?
Loan Consolidation Questions
Can I Change My Consolidation Interest Rate?
What Are the Pros and Cons of Consolidation?
Loan Repayment Questions
What Can I Do Regarding Defaulted Student Loans?
What Can I Do to Postpone My Loan Payments?
Where Do I Send My Completed Deferment Form?
Can I Postpone Repayment Until Graduate School?
What Can I Do if My Loan Payment Is Too High?
Lower Interest Rate for On-Time Payments
Is There Stafford Teacher Loan Forgiveness?
What's the Difference Between a Hardship Deferment and Forbearance?
Am I Eligible for Income-Based Repayment?
Miscellaneous/Other Questions
Can I Discharge My Loans Because of My Disability?
Teaching in an Impoverished Area
Is Loan Forgiveness Available for Social Workers?
How Do I Handle My Child's Loans if He or She Is on Active Duty?
Parents' Responsibility to Students
How Can I Pay for School Without Loans?
Am I Eligible for an Unpaid Refund Discharge?
Can I Get Loans to Study Abroad?
What Can I Do if My School Closed?
Public Service Loan Forgiveness
Borrowing Money for Summer School
Can I Defer My Loans While I Get a Ph.D.?
Can I Buy a Computer With My Loan Money?
School Leave Questions
Charged for Attendance While Absent
Tax Concerns Questions
Why Have My Taxes Been Garnished?
Can I Deduct My Student Loans on My Taxes?
